Microsoft Dynamics 365
We don't sell CRM. We implement it so that it works.
Comprehensive Microsoft Dynamics 365 implementations — from process analysis, through go-live, to training and maintenance.
Dynamics 365 alone won't change anything
Microsoft Dynamics 365 is powerful technology, but the technology alone is only half the story. The other half is a good implementation — understanding the client's business processes, migrating data from previous systems, integrating with the rest of the IT infrastructure, training the team and post-go-live maintenance.
Most failed CRM implementations don't fail because of technology. They fail because nobody asked the client enough questions at the analysis stage. Or because after go-live the system was left to fend for itself, without support.
We work differently. Implementation starts with understanding the business and ends with long-term support.
Full implementation cycle
A Dynamics 365 implementation is a project that takes months. We guide the client through the entire process — and we stay after go-live.
Process analysis
Before we configure anything, we understand how the client sells today, where the bottlenecks are and what the system should genuinely change. Analysis is not a formality — it's the foundation on which the entire implementation rests.
Implementation and configuration
We configure Dynamics 365 around the client's processes, not the other way around. We migrate data from previous systems. We integrate with ERP, Microsoft 365 and the rest of the infrastructure. We build automations that relieve sales teams of administrative work.
User training
A system the team doesn't know is useless. We run role-adapted training — different for salespeople, different for managers, different for the marketing department.
Post-deployment maintenance
Dynamics 365 lives for years. That's why we don't close the project on go-live day. We stay with the client — helping to develop the system, adapting it to business changes, responding to ongoing needs.
Sales and marketing on the same data
Dynamics 365 Sales brings order to sales — a full pipeline view, customer relationship management, automations that relieve sales teams of administrative work. Customer Insights – Journeys does the same for marketing — customer segmentation, campaigns, event management, multichannel communication.
When these two tools work together, silos between departments disappear. Marketing sees what a customer buys. Sales sees which campaigns a lead participated in before reaching the salesperson. Data is shared, processes connect.
Proven at large scale
One of our implementations is an expansion of Dynamics 365 on Power Platform serving 6,000 users — one of the largest such solutions in Poland. Others include kaucja.pl, where Dynamics 365 Sales is an element of a broad digital ecosystem for the operator of the deposit return system.
in the largest implementation
Microsoft Dynamics 365
What sets us apart
Microsoft Solutions Partner
We are an authorised Microsoft partner — Digital & App Innovation (Azure). This means your project is led by a company whose competencies have been verified by the technology manufacturer itself.
Team of certified specialists
Dynamics 365 is not the domain of a single person at our company. We have a dedicated team of certified specialists, led by a D365 Sales team leader with extensive enterprise project experience.
Experience at large scale
6,000 users in a single implementation. We know what it means to run a D365 implementation that must work in production for thousands of people from day one.
Who it's for
Dynamics 365 works best where sales and marketing are a genuine business force — not just an operational function.
A company with growing B2B sales
Your sales team is growing, the number of leads is increasing, but you're still managing the pipeline in Excel or a tool that can't keep up. You need a system that gives a full view, automates administrative work and scales with the business.
A company with dispersed marketing and sales
Marketing works in one set of tools, sales in another. Leads get lost in handovers, nobody knows what's really working. Dynamics 365 Sales + Customer Insights – Journeys brings these worlds together into one.
A company migrating from another CRM
You use Salesforce, SugarCRM, Pipedrive or another solution that no longer fits. You need a partner who will handle the data migration, train the team and not leave you on your own after go-live.
Not sure if Dynamics 365 is right for you?
Start with a no-obligation implementation consultation. We'll talk about your sales processes, challenges and goals — and then tell you honestly whether Dynamics 365 is the right tool and what an implementation with you would look like.
No obligations, no sales presentations.
Ready to talk about implementation?
Get in touch with us — we'll explain what the implementation process looks like, the timeframe and what you can expect.