Support

Documentation and service requests — in one place for GearCode clients.

Documentation

Technical instructions, deployment procedures, software downloads and sample files. Everything you need to work comfortably with our systems.

Go to documentation

Report an issue

Our ticketing system — the place where clients report incidents, change requests and technical questions.

Go to the ticketing system

Support terms and SLA

Guaranteed availability levels, ticket categories and contact procedure. The reference document for GC.Platform customers.

View the terms

Emergency contact

A critical production incident? Call us directly. Emergency contact for the GC.Platform system.

+48 33 476 13 60

Line available during SLA support hours.